eBilling
All student billing and payments are managed electronically through the Touchnet eBilling system. An electronic account statement (eBill) is generated monthly throughout the year, detailing the charges and credits for that billing period and indicating the amount currently due and payable. Monthly eBills are presented electronically through the Touchnet eBilling system.
St. Thomas eBills may be paid online through electronic funds transfer, or via check, money order or cashier's check. Payments made through electronic funds transfers are called ePayments, which include ACH transfers from a U.S.-based checking or savings account, and payment card transactions which are accepted through a third-party application called PayPath. There is a convenience fee charged by PayPath of 2.95% (minimum $3.00) for domestic payment card transactions; international payment card transactions are subject to a 4.25% (minimum $3.00) fee.
Students and other authorized users can access student accounts and conduct transactions related to their St. Thomas eBill as detailed below.
Students
- Students gain access to the eBill/ePay system via Murphy Online (Student Services > Student Accounts > View bill and/or make payment).
- Students are able to view student account activity and view and print eBills.
- Students are able to make online payments via ACH or payment cards.
- Students are able to create authorized users to view or pay eBills.
- Students make the choice when setting up an authorized user whether that authorized user can view the billing statement, payment history, or simply make payments.
- Students are able to set-up their eRefund profile.
Authorized Users
- Authorized users are third parties specifically authorized access by a student to view or pay a student's eBills.
- Authorized users can include parents, guardians, spouses, grandparents, employers, and other third parties.
- To create an authorized user, the student must grant access to that individual within the eBill/ePay system.
- Authorized users are able to log into the system to complete their user profile and make payments (as authorized by the student).
eBilling FAQs
Payments made online via electronic funds transfers are called ePayments. ePayment types currently accepted at St. Thomas include ACH transfers from checking or savings accounts and also credit card payments. Please note that only US based bank accounts may be used for ACH payments and that credit card payments are accepted through a third-party application called PayPath. There is a convenience fee of 2.95% (minimum $3.00) for paying by domestic credit card via PayPath and a 4.25% (minimum $3.00) fee for paying by international credit card via PayPath.
All students must participate in eBilling as statements are produced in electronic format only. One of the benefits of eBilling to students is the 24 hour access to online bills and account balances. Students may use any of the public computer labs during posted hours if needed to access their eBill.
When a new statement has been posted to the system, an email message will be sent to the St. Thomas student email address. In addition to the student email address, notifications will also be sent to the email account(s) specified in the authorized user profiles. Students also have the option to set up one additional email address and/or a text message phone number on the “My Profiles” screen in the eBill/ePay system.
Your student has several options for providing a copy of his/her statement to third parties including parents, spouses, etc. through the St. Thomas eBill/ePay System:
- Your student can set you up as an authorized user on his/her account, then as an authorized user, you can view their statements at anytime. (Federal FERPA regulations require that every individual party granted access to account information be assigned a unique user ID.)
- Your student can forward you a copy of the statement as an attachment to an email.
- Your student can print off a copy of the eBill and provide it to you in hard copy format.
As a parent or other third party user, your student must first set you up as an "authorized user" in the eBill/ePay System. After receiving the notification email that your student has "authorized" you, you may then access the system. After logging into the system, you can change your password, review the statement, view past statements, make a payment, or view any past payment you have made on the student's behalf (dependent upon access granted by student). A link to access the login screen will be included in the notification email, or on the ebilling homepage.
Similar to students, you have several options for paying your student's statement:
If your student has set you up as an authorized user, you can login to the St. Thomas eBill/ePay System and pay the statement electronically.
There is also the PayPath option for payment cards; however, there is a convenience fee charge with the PayPath option. You can also print off a copy of the statement and mail a payment (check, money order, or cashier's check made out to Â鶹´«Ã½) to:
Â鶹´«Ã½
Business Office Mail #5002
2115 Summit Avenue
St. Paul, MN 55105
As a convenience to students and families, St. Thomas has contracted with a third party vendor to accept Visa, Master Card, Discover, American Express, Diners Club International, JCB, UnionPay, BCard, and DinaCard card payments online. A non-refundable convenience fee of 2.95% (or minimum of $3.00) will be assessed by the vendor to payers making payment by a domestic payment card; international payment card transactions are subject to a convenience fee of 4.25% (minimum $3.00). The Â鶹´«Ã½ does not have the ability to directly accept payments made by credit card for tuition and fees.
No. Due to authorizations that must be obtained for electronic funds transfers, the University is unable to process payment transactions via phone.
Paying the statement electronically is optional. You can pay your statement by printing a copy of the statement from the web, then sending it in with a check or money order to the address printed on the statement, which is:
Â鶹´«Ã½
Business Office Mail #5002
2115 Summit Ave
St. Paul, MN 55105
You can also pay your statement in person at the Â鶹´«Ã½ Business Office window. Paying online can be much easier and convenient than paying by mail or in person and generally saves time.
The Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.
FERPA gives parents certain rights with respect to their children's education records. These rights transfer to the student when he or she reaches the age of 18 or attends a school beyond the high school level. Students to whom the rights have transferred are "eligible students." Generally, schools must have written permission from the eligible student in order to release any information from a student's education record, which includes student account information.
In order for Â鶹´«Ã½ Business Office staff to discuss student account information with a parent or other third party, the student must first set that person up as an "Authorized User." Recently, the University launched another information access tool called "Proxy." Students can set-up third parties with proxy access, which allows access to select screens in Murphy Online. Note that Authorized User access (eBill/ePay system) and Proxy access (Murphy Online system) are two different systems and must be set-up separately.
For student account related issues like viewing your eBill or making an ePayment, you need to set up any third party - including mom or dad - as "Authorized Users." Establishing them as Authorized Users also provides the authorization needed by the Business Office to discuss your student account in detail with the authorized third party.
To establish an Authorized User:
Access the eBill/ePay system via Murphy Online
Select the Authorized Users tab
Click on the "Add Authorized User" button
Enter the email address of the third party you are authorizing
Select "Yes" or "No" for the questions
Select "Add User"
An email will then be sent to your Authorized User with instructions on how to complete his/her new profile.